Some systems require the Universal C Runtime Update. From CathexisVision 2017 onwards, updated Windows runtime libraries are used. This means that the Windows 10 Universal C Runtime update must be run on systems prior to Windows 10 (see list below).
Note: From CathexisVision 2018.3 onwards, Windows Vista and Windows Server 2008 are no longer supported. Thus, the update for 2018.3 does not apply to those systems.
This update requirement applies to:
- Windows Server 2012 R2
- Windows Server 2012
Windows XP and earlier is not supported. Windows updates can be run, or the specific update KB2999226 may be run. The Windows 10 Universal C Runtime update can be downloaded from: https://support.microsoft.com/en-us/kb/2999226.
Running the KB2999226 update has prerequisites, and the user may first need to install:
- Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update
- KB2919442 (download from https://support.microsoft.com/en-us/kb/2919442)
- then KB2919355 (download from https://support.microsoft.com/en-us/kb/2919355)
